Shipping policy

*Free Shipping estimated time is around 12 business days for worldwide destinations.

For further inquiries, you can simply click on 'CONTACT US' or email us at [email protected] to check on the status of your item. 

IMPORTANT NOTE:  In some cases, shipping may take longer due to various factors (ie; time of year order placed such as Thanksgiving, Christmas, Chinese New Year, Deepavali and other major holidays Or other uncontrollable factors). 

IMPORTANT NOTE: Orders CANNOT be canceled after a confirmation email has been sent to the customer. 

IMPORTANT NOTE: If you plan to give one of our items as a holiday gift, we do not recommend buying the items during the month when the holiday is happening. There is a risk of the item not arriving there on time. We are not held responsible for items that do not arrive before specified dates.

IMPORTANT NOTE: Any change of address once the item has been shipped out, will not be entertained. So, please carefully enter your address and please make sure it is in ENGLISH.

IMPORTANT NOTE:

Due to the current unpredictability of import duties and tax regulations in various destination countries, your order may be subject to customs fees and import duty upon arrival. These charges are determined by the local authorities and are beyond our control.

Please note:

• The buyer is responsible for all applicable customs duties, taxes, and clearance fees.
• Refunds or order cancellations will not be accepted due to customs-related charges or import duty.
• If a package is abandoned or rejected because of unpaid duties, we cannot issue a refund or reship the order.
• We recommend checking your country’s import policies before purchasing to avoid any unexpected fees.